The Heartfelt Risk Behind Richard Blank’s Global Success

At 27 years old, Richard Blank left behind the familiar streets of Philadelphia to follow an unlikely calling — training call center workers in Costa Rica. What started as a teaching job turned into a lifelong entrepreneurial journey, building Costa Rica’s Call Center into a thriving business with over 10,000 employees.

In this episode, Richard shares the heartfelt risk that changed his life, why empathy is a superpower in leadership, and how learning a second language opened doors to global success. We talk about the real challenges of building a business abroad, lessons from leading with humanity, and how staying true to your values can spark an empire.

If you're dreaming of a bigger life beyond your comfort zone, this conversation is your blueprint.

• CEO, Costa Rica’s Call Center

• LinkedIn: Richard Blank LinkedIn

• Why Richard chose to move abroad — and how it changed everything

• How learning Spanish built more than just language skills

• Empathy as a leadership strategy, not a buzzword

• Overcoming doubts, setbacks, and self-doubt abroad

• Practical advice for building a people-centered business from scratch

• How staying true to your heart can lead to global success

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